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Contacting The StockJumpers Team

Our Member Support Team is available to assist you with getting your Jump Reports and making sure your subscription runs smoothly. We know you're busy, so we provide you with a number of options for you to contact us. From phone, email to on-line form submission, our friendly and knowledgeable staff is waiting to assist and make sure all aspects of your membership are perfect.

All contacts will be responded to by the same means they are received. If an escalation is necessary you will be provided a ticket number that will be responded to via e-mail and phone support.  (Unlike a lot of on-line ventures where it is nearly impossible to talk to a human directly  we believe this is too important to not have give you that option, though we prefer you create a support ticket first. If you do need to call us however, please direct your call to the right group.)

 

This being said before market closes each day we are busy here - dealing with a number of issues to make certain our trades get executed. We may not always be able to answer the phone right away - be we will always call you back as soon as possible.

 

Online

   
Email:  team@stockjumpers.com
 Online Help Desk: SupportTicket
Chat: click the chat support button

 

Telephone


To reach the Membership Team: 253-248-6604
Fax: 425.943.9433

 

Snail Mail

   
StockJumpers, LLC
4423 Point Fosdick Drive NW Suite 308
Gig Harbor, Washington 98335

To report violations of our Terms of Service, please complete the Report Member Violations form, or email us at team@stockjumpers.com.

Cancel Your Membership / Refund Requests

If you need to cancel your membership for any reason, we have made it quite simple. Just go to the cancel page....

 

http://stockjumpers.com/cancel.html

 

 

If you were billed in error or feel you are entitled to a refund, please go to the refund page.... (check your Agreement first to make certain you are in fact owed money - please)

 

http://stockjumpers.com/refund.html

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All Rights Reserved.

ABOUT STOCKJUMPERS

StockJumpers is a financial intelligence & research firm utilizing a proprietary trajectory analysis technology that accurately predicts the outcome of catalyst trading events. It offers its intelligence data in the form of "jump reports"  to its members who leverage the data to trade earnings reporting stocks and other market moving events

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